"IT Managed Services in San Francisco"
Who we are
Concordant One Tech, offers all-inclusive, powerful and advanced integrated IT infrastructure solutions. With our headquarters nestled in San Francisco, California, our reach extends across the globe through a network of reliable MSPs (Managed IT service providers). Our primary goal is to create a highly favorable IT environment for businesses to thrive and excel. With our vigorous IT infrastructure taking care of the technological ecosystem, businesses can rest assured that they are equipped to stay ahead in the market and maintain their strategic focus. We believe in empowering our clients with the best tools and support to succeed in their ventures. Our expert team is dedicated to assisting businesses in reducing operational costs while maximizing the productivity of their workforce through secure IT network solutions.
ISO 27001: 2013 (ISMS Certified)
Via our brilliantly managed Remote IT services in San Francisco CA, we offer transformative solutions to enhance your business’s agility and maximize ROI. As an ISO 27001: 2013 organization, we have a proven track record of catering to diverse business requirements through systematic managed IT support services.
We always aim to equip businesses with personalized IT solutions that align perfectly with their specific objectives and exceed their expectations. We take immense pride in our certification and GDPR compliance, guaranteeing exceptional IT and Technical Process Operations Support, as well as proactive NOC Monitoring Services San Francisco and Remote Help Desks. These measures ensure smooth workflows for our valued clients.
With a wide customer base across the globe, we are dedicated to being your trusted Extended Office, supporting your business every step of the way.
Our Services
Outsourced 24x7 IT Help Desk Support Services
Why Concordant for Managed IT Support Services?
With our remote IT support services in San Francisco, we always aim to simplify your IT operations and address all your IT needs coherently. Our range of IT services for small businesses and large organizations comprises of impeccable IT infrastructure management, Outsourced IT Support, and Consulting, all designed to function as an extended support team for your business. Our team of friendly and professional account managers and IT experts are committed to delivering prompt and flexible IT consultations. With a pragmatic approach to our service delivery, Concordant One tech deploys efficient IT infrastructure solutions to tackle issues promptly, ensuring smooth functioning of your IT systems. In California, our top-notch managed IT support services for small businesses and large organizations, boast an impressive 99% ticket resolution rate within a defined response time and SLA-driven approach. Rest assured, as an experienced IT managed service provider, our dedicated IT team is always at your service, ensuring complete resolution for over 90% of service tickets. We understand the importance of reliable infrastructure, which is why we guarantee uptime and employ Multi-point Quality Control, ITIL processes, and a Single Point Contact approach. Our IT help desk services remain RMM agnostic, offering you the flexibility and compatibility you need. Our three-tier IT helpdesk support in San Francisco, coupled with our in-house IT Help Desk Outsourcing expertise, make sure that your IT concerns are addressed promptly and effectively.
Choose Concordant One Tech as your trusted San Francisco Remote IT support and experience the ease and efficiency of managing your IT infrastructure while focusing on your core business activities.
strong infrastructure and
Uptime guaranteed
Multi-point Quality
Control
ITIL process
SPOC approach
RMM agnostic
![Escalation Support](https://www.concordantonetech.com/wp-content/uploads/2022/01/tier.webp")
three-tier escalation support with
finest in-house technical expertise
Insights for your business
See latest industry applications of managed services for business benefits
Tools and technologies we have expertise on
We work with the best partners to help your business succeed.
Testimonials
Our success stories
Our Key Performance Indicators
100%IT Support
ConcordantOne Tech has shined bright in IT support division with 100% positive feedback received from clients.
94%Recommendations
Concordant One tech has received recommendations from over 90% of our customers for our IT support
Apex ITService Provider
Concordant One tech has been listed as one of the top 3 IT service providers.
400+Clientele
Over 400+ customers across the world, Concordant One Tech has achieved highest level of customer service and satisfaction index
10+ YearsOf Experience
Concordant One Tech has gained over 10+ years of professional support to our customers which makes us a preferred partner of choice.
50+Team Members
Concordant has over 50+ team members working from our centralized location, this helps us increase our coverage and support capabilities.
Concordant One Tech offers innovative managed IT support services across several verticals. IT infrastructure management can be a complicated and time-consuming task, which is why we handle the backend for you so that you can focus on business performance.
We have noticed that most organisations — MNCs and start-ups alike — face common problems when providing IT infrastructure management services. These include:
- Integrating IT services as per business requirements
- Examining information flow, confidential data, applications and other systems for special threats
- Applying automated software to monitor complex machinery within regulatory standards
- Security checks via IT infrastructure audit
Over decades of experience, we have carved out a name for ourselves in the outsourced IT support services, which include hardware (data centres and servers), software (ERP and CRM) and network (internet connection and security), thanks to our powerful, skilled and experienced team.
We are an ISO 27001:2015 (ISMS) Certified and GDPR-compliant outsourced IT infrastructure organisation that guarantees greater business ROI and agility through our specialised services. We offer RemoteIT Help Desk Services in San Francisco, Cloud and Server Management, After hours NOC monitoring San Francisco and Remote Monitoring Management Services to our global customers.
We strive to eliminate business issues by offering outstanding outsourced IT support to enterprises. Thus, we can resolve client challenges while optimising your infrastructure by modifying it with your business goals, assets and mission. In other words, we help conserve important resources — money, effort and time.
Our flexible and evolutionary outsourced IT infrastructure management outsourcing strategy involves:
- Incorporating data security audits by facilitating confidential information flow, storage, access and documentation
- Maintaining an economical backup plan through continuity services for a speedy recovery, sustainable security and reliability
- Identifying risks in your infrastructure via vulnerability assessments
- Assisting in Licensing and Software Asset Management services through green and industrialised practices
- Offering a human-centric single point of contact between IT staff, users, customers and third-party organisations
- Helping you transition to advanced transformational systems as your business scales new heights, or adapts to new technology
