The introduction and evolution of internet services and cloud-based technology have brought with them a huge number of supporting functions to deal with including the regulation […]
A Network Operations Center, better known as NOC, is a place where a network is monitored and controlled. This network could be a computer network, a […]
A professional that helps manage different operational aspects of a company like a network, the users, the service, the devices used for the different operations, etc. […]
In the present time, the IT organizations face great challenges, and the customers demand 24×7 availability. There are various security threats and requirements in the project. […]
A help desk is described as a process that aims to provide support and information related to the services and products of an organization. There are […]
Find out where your knowledge is and centralize it (Building knowledgebase articles) – As technology evolves, knowledge will exist in more and more disparate places. Information gets […]
Remote management and monitoring (RMM) vendors often offer an integrated security solution with their core product. But how does the security offered by these integrated options […]