IT Managed Services India | Remote IT Services India

Quality Control

SLA Driven

24 / 7 365 Days

Who we are

Concordant One Tech, offers all-inclusive, powerful and advanced integrated IT infrastructure solutions. With our headquarters nestled in India, our reach extends across the globe through a network of reliable MSPs (Managed IT service providers). Our primary goal is to create a highly favorable IT environment for businesses to thrive and excel. With our vigorous IT infrastructure taking care of the technological ecosystem, businesses can rest assured that they are equipped to stay ahead in the market and maintain their strategic focus. We believe in empowering our clients with the best tools and support to succeed in their ventures. Our expert team is dedicated to assisting businesses in reducing operational costs while maximizing the productivity of their workforce through secure IT network solutions.

With our IT Managed Services in India businesses can benefit from our comprehensive support round the clock and make sure that they can count on our expertise whenever they need it. Our teams of experts with ample experience have earned a reputation for efficiently streamlining the technological needs of diverse category of clients. Hence proving our talent for adaptability and timely execution. So, you can now leverage our IT help desk services to optimize your business IT ecosystems for enhanced efficiency and growth.

ISO 27001: 2013 (ISMS Certified)

Via our brilliantly managed Remote IT services in India, we offer transformative solutions to enhance your business’s agility and maximize ROI. As an ISO 27001: 2013 organization, we have a proven track record of catering to diverse business requirements through systematic managed IT support services.

We always aim to equip businesses with personalized IT solutions that align perfectly with their specific objectives and exceed their expectations. We take immense pride in our certification and GDPR compliance, guaranteeing exceptional IT and Technical Process Operations Support, as well as proactive NOC Monitoring Services India and Remote Help Desks. These measures ensure smooth workflows for our valued clients.

With a wide customer base across the globe, we are dedicated to being your trusted Extended Office, supporting your business every step of the way.

Our Services

Outsourced 24x7 IT Help Desk Support Services

24/7 Proactive
NOC services

It is pretty certain that most of the modern businesses heavily rely on technology to drive their daily operations. Right from emails, managing and storing the corporate data, VOIP phone systems and a lot more functions within an organization.

After-hours
NOC support

If you are not monitoring your customers network 24 by 7, there will be a delay in response time during your off production hours which will hamper your business credibility and business growth on a long run.

IT help-desk
support

ConcordantOne Tech’s Remote IT Support is a centralized solution to expedite issue identification and resolution whilst avoiding the costly acquisition and maintenance of your In-house staff, by taking advantage of our large-scale and highly efficient operation.

Back-up
solutions

One of the biggest and most important challenges that businesses face is to implement a backup and disaster recovery solution which is solid and could be implemented as a part of the business continuity plan.

Remote Technical
staffing

Remote tech staffing services also known as Virtual system administrators (VSA) that you can hire from our team of prequalified experts to work as an extension to your in-house team or as a part of your MSP team.

Server
deployments

We are proactive in our Network and server deployment solutions. Our consistent approach allows us to monitor and deliver your server and networks. As you grow, we’ll grow our service with you.

SMB Cloud
Services

The Cloud" has always held an ambiguous and to a certain degree intimidating stature for most of them out there. There has been myriad interpretation about what the Cloud is and how businesses could leverage the platform to have a more scalable

Office 365
solutions

We will manage every aspect of your Office 365 support needs, giving you the peace of mind that you can focus on those other aspects relating to your business.With our support your team never makes errors in their work again.

Why Concordant for Managed IT Support Services?

With our remote IT support services in India, we always aim to simplify your IT operations and address all your IT needs coherently. Our range of IT services for small businesses and large organizations comprises of impeccable IT infrastructure management, Outsourced IT Support, and Consulting, all designed to function as an extended support team for your business. Our team of friendly and professional account managers and IT experts are committed to delivering prompt and flexible IT consultations. With a pragmatic approach to our service delivery, Concordant One tech deploys efficient IT infrastructure solutions to tackle issues promptly, ensuring smooth functioning of your IT systems. In California, our top-notch managed IT support services for small businesses and large organizations, boast an impressive 99% ticket resolution rate within a defined response time and SLA-driven approach. Rest assured, as an experienced IT managed service provider, our dedicated IT team is always at your service, ensuring complete resolution for over 90% of service tickets. We understand the importance of reliable infrastructure, which is why we guarantee uptime and employ Multi-point Quality Control, ITIL processes, and a Single Point Contact approach. Our IT help desk services remain RMM agnostic, offering you the flexibility and compatibility you need. Our three-tier IT helpdesk support in India, coupled with our in-house IT Help Desk Outsourcing expertise, make sure that your IT concerns are addressed promptly and effectively.

Choose Concordant One Tech as your trusted India Remote IT support and experience the ease and efficiency of managing your IT infrastructure while focusing on your core business activities.

strong infrastructure and
Uptime guaranteed

Quality control with managed IT support services

Multi-point Quality
Control

ITIL process

SPOC approach

RMM agnostic

three-tier escalation support with
finest in-house technical expertise

Insights for your business

See latest industry applications of managed services for business benefits

Proactive NOC &
Help-desk Services

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A buyer’s guide to choosing the right NOC & IT help-desk solution

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managed IT services for small businesses

Managed NOC &
Help-desk services

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Tools and technologies we have expertise on

We work with the best partners to help your business succeed.

Testimonials

Our success stories

Rob Syzemendra , MSP owner, United States

- I have always found Concordant One Tech, to be professional, responsive, trustworthy and knowledgeable. I have been very pleased with your dedicated services. The dedicated NOC team has been taking good care of the issues that arise on our client’s machines. They have also kept in good contact with me; not only via the tickets, but also with the scheduled weekly calls. They have a stringent SLAs and quality-checks in place.
Highly recommend them. Genuine people, great value.

Nathan Davies, IT service contractor, United States

Concordant One Tech has proved time and again, to be an extremely valuable resource for our company. They monitor, administer and configure all the technical issues promptly, moreover also leveraging our SolarWinds RMM tool to the optimum manner. Their knowledge and expertise on server deployment projects & IT help-desk support, has also been a huge help.

Jonathan Lewis, MSP owner, ID, United States

The IT professional Team at Concordant One Tech, has been at its best right from the time of transition till on-boarding. Most important to me, they manage to provide impeccable service time and again. We are really pleased with their overall IT infrastructure support.
I would highly recommend them!

Mark Sweatman, Managed IT Services, London

Partnering with Concordant IT Networks gave us the guidance and free time, exactly what we needed to increase our revenue and grow our business. Their SPOC technician was highly professional, skilled and trained and worked as an extension to our in-house team. Really Pleased!

Our Key Performance Indicators

100%IT Support

ConcordantOne Tech has shined bright in IT support division with 100% positive feedback received from clients.

94%Recommendations

Concordant One tech has received recommendations from over 90% of our customers for our IT support

Apex ITService Provider

Concordant One tech has been listed as one of the top 3 IT service providers.

400+Clientele

Over 400+ customers across the world, Concordant One Tech has achieved highest level of customer service and satisfaction index

10+ YearsOf Experience

Concordant One Tech has gained over 10+ years of professional support to our customers which makes us a preferred partner of choice.

50+Team Members

Concordant has over 50+ team members working from our centralized location, this helps us increase our coverage and support capabilities.